Shipping policy
Shipping Policy
Shipping Information
Thank you for shopping with HappyPaws! We are committed to delivering your order as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Australia & New Zealand: 8–16 business days
- Europe: 7–15 business days
- Other Countries: 10–20 business days
Please note that shipping times are estimates and may vary due to customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout. From time to time, we may offer free shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a tracking number by email. You can use it to track your package until it arrives.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. HappyPaws is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by customers.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our customer support team. We will do our best to assist you and work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about shipping or your order, please contact us:
📧 Email: fedirkoevgen22@gmail.com
Thank you for choosing HappyPaws! 🐾